Woodward, Joan

Woodward, Joan

Bio: (1916–71) British sociologist. Joan Woodward was educated at Oxford University, and after that led a research team at South East Essex College of Technology in a survey of manufacturing organizations. Later, she started lecturing at Imperial College in 1957. The main focus of her research and published works was industrial sociology and sociology of organizations.

In the books The Dock Worker (1955) and The Saleswoman (1960), Woodward researched the working situation of dockworkers and female service workers. She argues, in Industrial Organisation: Theory and Practice (1965), that variations in workplace organization and behavior—such as the number of managerial levels, the scope of supervisory responsibility, the division of labor among specialists, the clarity of roles, and the extent of written communication—could largely be explained by the immediate work setting.

Drawing on findings from the Essex survey, she argued that differences in technology were a decisive factor shaping organizational structure. Technological requirements, she showed, influenced patterns of authority, coordination, and control within firms. On this basis, Woodward developed a well-known typology of production systems arranged by increasing technical complexity: from unit and small-batch production, to large-batch and mass production, and finally to the most technologically complex form, process production.

Main works

The Dock Worker: an analysis of conditions of employment in the port of Manchester (1955);

The Saleswoman: a study of attitudes and behaviour in retail distribution (1960);

Industrial Organisation: Theory and Practice (1965); 

Experiment in industrial democracy: a study of the John Lewis Partnership (1968);

Industrial Organization: Behaviour and Control (1970).

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